Shipping
We offer standard shipping on all orders within [country]. International shipping may be available — please contact us for more details.
Orders are processed within [2-3 business days] and shipped via [preferred courier]. You will receive a tracking number once your order is dispatched.
Shipping times vary depending on location. Please allow up to [7-10 business days] for delivery within [country], and longer for international orders.
Once your order is processed and shipped, you’ll receive a tracking number so you can follow your order’s journey.
If you have any questions, please don’t hesitate to reach out to our customer support team at hello@cateyoungdesign.com.au
Thank you for shopping with Ce Bon Life!
Returns
We want you to love your purchase!
If you are not completely satisfied with your order, you may return unused and unopened products within [14 days] from the date of purchase for a full refund or exchange.
To initiate a return, please contact us at hello@cateyoungdesign.com.au with your order details. Customers are responsible for return shipping costs, unless the product is faulty or damaged.
Please note, we cannot accept returns on used or opened products for hygiene and safety reasons.
Postage
Tiered Shipping Based on Order Value:
Orders under $50 - Flat shipping rate of $20
Orders between $50 - $150 - Flat shipping rate of $25
Orders over $200 - Free shipping